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SERVPRO of Belmont/San Carlos, San Leandro, West Oakland, Newark/SW Fremont is hiring a Restoration Project Manager!

Benefits

SERVPRO of BSC & SL offers:

First-class compensation
Superior benefits
Career progression
Professional Development and Support
Company Vehicle with Gas Card
Company Computer and Phone

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects (Water, Mold, Demo, and occasionally assist on Fire/Contents losses) as well as assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

Ensure an accurate scope of work for projects with timeline/budget expectations
Negotiate customer and/or client approval of project scope and estimate
Direct Coordinators in scheduling jobs and oversee crews/resources to provide service on active projects
Manage the customer/client experience and set expectations
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Retain ownership of jobs from onset to payment in full; aid estimating & collections with any job-related questions
Manage production expenses including equipment, vehicles, and other material assets
Work with Subcontractors as needed

Additional Responsibilities:

Customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates

Position Requirements

Valid driver’s license
High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification a preferred

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $70,000.00 - $90,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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